There's no single best: it depends on terrain. The rigid (no suspension) is lighter, maintenance-free and more efficient and direct, but it transmits everything and gives less control on the rough. The suspension brings comfort, traction and control on rough terrain, at the cost of more weight and maintenance. Rule: rigid for smooth, gravel, bikepacking and city; suspension for trail and mountain. If you're unsure what fits your frame, see what fork fits your bike; and if you're making the switch, converting to a rigid fork.
The choice isn't about hype or marketing: it's about where you ride most of the time.
Rigid. No moving parts or cartridges: it weighs less, needs no maintenance, and with no movement it's more efficient and more direct when pedalling and steering. The price is that it transmits every bump to your hands and offers less control when the terrain breaks up.
Suspension. It absorbs hits: it gains comfort, keeps the wheel in contact with the ground (traction) and gives control on uneven terrain. In return it adds weight and demands periodic maintenance of seals, oil and air.
Ask yourself where you ride most of the time, not the most extreme day of the year. If it's smooth, gravel, bikepacking or city, the rigid gives you lightness, efficiency and zero maintenance without missing suspension. If it's trail and mountain with rough terrain, the comfort, traction and control of suspension justify the extra weight and maintenance.
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The rigid is lighter, maintenance-free and more efficient and direct, but transmits everything. The suspension gives comfort, traction and control on the rough, at the cost of more weight and maintenance.
On smooth, gravel, bikepacking and city, where weight, efficiency and zero maintenance matter more than suspension.
On trail and mountain, rough terrain where comfort, traction and control make the difference.
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